Updated 30th May 2018.
Crocus Café is owned and run by Real Lives Community Interest Company.
1. Collection of Information
In general, when you visit the website, you can browse the pages without submitting any personal information about yourself. We will, however, receive and store some non-personally identifiable information about you, as described below. In order to access certain functionalities, you may be asked to provide personally identifiable information. Personally identifiable information is information that can identify you, including, for example, your name or email address.
Communications; Email Address Collection. In order to receive internet-based communications from us, such as responses to website form enquiries, you will be required to submit your email address to us.
Automatically Collected Information. As with other websites, we may collect some information automatically from you and store it in log files. This collection may include, but is not limited to: the domain name and host of your Internet connection, the Internet address of the site from which you came, the date and time of your visit, your computer connection’s IP address and information about its operating system, browser, and host, the date and time you access the Service and the pages you visit. We collect this non-identifying information in order to help diagnose problems and to administer the Service.
“Pixels” are tiny graphics with a unique identifier that are used to track the online movements of web users. Unlike cookies, which are stored on a computer’s hard drive, pixels are small graphics that are about the size of the full-stop at the end of the sentence that are embedded invisibly on web pages or in HTML-based emails. We do not place pixels on this website that track what other websites you visit (neither before nor after visiting the Site).
2. Information Use
Use of Non-Personally Identifiable and Aggregate Information. We may use non-personally identifiable information and aggregate information for any lawful purpose, including, but not limited to, analysing trends, managing and administering the Service, tracking users’ movements, or to improve our business and the Service.
Information Retention. We will retain your information indefinitely, or as long as legally required or allowed. We may dispose of any information in our discretion without notice, subject to applicable law. We do not undertake any retention obligations through this statement.
3. Information Disclosure
Affiliated Entities and Service Providers. We may disclose your information, including personal information, to any affiliated entity or organisation and to agents and service providers to help us operate the Service.
Disclaimer. Due to the complexity and open nature of the Internet, no transmission of data over the Internet can be 100% secure. There is always a risk that information collected by and/or displayed on the Service may be compromised or accessed notwithstanding the steps we take to secure your information. For example, a third party may unlawfully intercept or access transmissions or private communications, or other users of the Service may abuse or misuse your personal information. Accordingly, you agree that you are providing such information at your own risk.
Keeping your information secure is of great concern to us. Any personally identifiable information collected by the Service is stored in operating environments that are not available to the public. While we have mechanisms in place to safeguard your personal information after we receive it, no transmission of data over the internet can be 100% secure.
6. Accessing, Updating, or Deleting User Content and Your Personal Information
You may access, update, or delete your personal information by contacting us at firstname.lastname@example.org or write to us at: Real Lives, 18 Lenton Boulevard, Lenton, Nottingham NG7 2ES. We will make good faith efforts to resolve requests to correct inaccurate information except where the request is unreasonable, requires disproportionate technical effort or expense, jeopardises the privacy of others, or would be impractical.
7. Contact Information and Privacy Questions